It seems like your account has been archived.
Please, kindly be informed that Real MetaTrader4 accounts are automatically archived after 90 days of inactivity.
To restore your account:
- Please, go to the Dashboard in your Personal Area;
- Click on your account to open the full list;
- Scroll down to find an account, marked as "Archived" and click on it:
- Then click on the "Restore" button:
We want to remind you that demo accounts for the MetaTrader4 platform are valid for some period (depending on the account type), and after that, they are deleted automatically.
from the MT4 platform
In this case, we may recommend you open a new demo account.
Demo accounts for the MetaTrader5 platform can be archived/deleted in a period set at the company's discretion.