A Loyalty Status is valid for one calendar year since the day of status attainment. In case the participant has met the requirements for promoting to a higher status, it will be attained automatically. Otherwise, in 365 days, the status will be updated according to the fulfilled conditions – either remain unchanged or go down to a lower level.
For example, the client is a Gold member starting from December 31, 2018. If they didn’t get to Platinum by December 31, 2019, and failed to get enough points and deposit volume/clients turnover to confirm their current Gold status, their status will change to Silver (in case they have a sufficient amount of points and deposit volume/clients turnover for Silver status).
Only the progress made within the previous calendar year is considered for conditions fulfillment.